Introduction to the London riots threat

If you have business travel to London, you need to read this article. In this article you will discover why the London riots created a greater travel threat than a terrorist attack. We will examine the threat posed by the London riots and demonstrations, terrorist attacks and resulting travel delays, disruptions and changes. At the end of this article, you will have a specific understanding of the required business travel management response and awareness as to why this will happen again.

The London riots and demonstrations has resulted in one of the largest business travel disruptions of 2011.

London Riots and Demonstrations

The London riots and demonstrations have come as a complete surprise to many. It is not a unique event and certainly not unique to the UK. The scale, violence, fire and failure of the authorities is often something expected in other countries but the lack of preparedness for destinations like the UK is common and widespread. Therefore, the lack of preparedness and last-minute scramble to respond and the inability to avoid major business travel disruptions are widespread as a result.

Due to the footprint of disruption, many routes and modes of transport have been negatively affected. Simple commute from the airport, trains and ports to planned accommodation options have been altered and continuous review of hazard or threat assessment are required. Furthermore, travel support providers such as taxis, hotels, restaurants, emergency services an other basic amenities have also been affected, to varying degrees.

Travel and risk managers need to immediately identify:

• Affected areas,
• Degree of threat,
• Affected and exposed (inbound and outbound) business travellers,
• Arrival/departure points,
• Safe and non-affected areas,
• Mitigation or eradication options,
• Cost of implementation,
• Funds available,
• Emergency support,
• Accommodation options,
• On-going or developing events,
• Social or non-business activity,
• Insurance claims and compliance requirements,
• Cancellation criteria,
• Resumption of travel criteria,
• Extended event plans,
• Travel alternatives (domestic and international)

The London riots have affected multiple support systems related to business and leisure travel. Any leisure travel disruptions will further compound business travel threats such as decreased accommodation options, airport congestion and increased public transport demand. Even simple actions like withdrawing money from an ATM will prove a challenge and compound the hazard/s.

The London riots have had a prolonged affect on UK business travel sector, far greater than the majority of terrorist attacks. Further affects such as planning and preparation for the 2012 Olympics will also contribute to the lingering affects.

A lack of planning and subsequent response capability by businesses could constitute a failure of duty of care, due diligence, corporate social responsibility, workplace health and safety or other related legislation.

Terrorist attacks less of a threat than London riots

With the exception of the Mumbai terrorist attacks, most have limited travel disruption and only affect a narrow band of travellers. Inclusive of the Mumbai terror attack, terrorist attacks typically have clearly defined threat elements (terrorist, bombings, gunfire, etc) whereas the London riots is a constantly changing and unclear threat. Most business travellers will be unprepared for such decision-making demands and lack sufficient experience to make consistent and safe decisions.

Most contemporary business risk management systems focus on location and plausible event threats, then seek to inform or prepare travellers for the best results to mitigate or eliminate the hazards and threats. Therefore, the bulk of business travellers will not be prepared or educated on how to respond in London, with such wide spread disruption and threats. Few will have residual knowledge from information and preparation for such events in other locations, considered more likely to be medium to high risk. Many of the supporting business travel management departments and managers will be equally unprepared and resourced.

A terrorist attack and other similar violent crimes would have a much smaller footprint of disruption, not affected such a wide business travel demographic, not affect business travel support providers so comprehensively or have such a prolonged impact on all exposed.

Routine travel delays, disruptions and changes represent one of the most persistent and probable travel risk management issues.

Travel delay, disruption and changes

Change management and the decision-making involved is one of the most commonly accepted workplace hazard concerns. This is equally relevant to business travel and business travel threats.

The instinctive and guided response of travellers to any delay, disruption or change can significantly affect the outcome of any spontaneous or new hazard as it presents. Particularly when this is the first level of response, before support options and resources can be activated or come into affect.

Travel delays have been triggered due to airport and airline workers unable to get to work, taxi drivers not able to refuel vehicles, hotels and staff overwhelmed, business travellers unprepared and convergence of business and leisure travellers upon all available exit travel nodes.

Access to information, at all levels, the ability to consume and process all the options and explore alternatives is imperative in this and similar travel disruption events. Crisis leadership will succeed more frequently than simple crisis management, to which are dependent upon timely and accurate information from all available resources.

Unfortunately, many will fail to fully understand the gravity of the events, the threats posed and respond or prepare accordingly. While many others exposed will chalk it up to another force majeure or random act that is just part of the rich experience of international travel. Courts, business travellers and peer review increasingly do not share this flippant view.

This scenario and lack of preparedness has been played out numerous times in recent history. Volcanos, volcanic ash affects, Japan’s tsunami, airport closures, airline failure and many others have caught business travellers and managers alike unprepared. This disturbing trend will continue.

Conclusion: London riots threat

You should now see why the London riots have a far greater impact and threat to travellers than you may have originally thought. We have examined the business travel threat posed by the London riots, terrorist attacks and resulting travel delays. You now have a specific plan for this and similar events and the required business travel management and response. This will happen again. Perhaps not in London, perhaps not a city wide demonstration but this kind and scale of business travel disruption event will happen more than once before the end of 2011. Review your plan and make the necessary enhancements now.

Use these business travel tips pointers to create and plan a stress-free business packing travel plan.

Ladies:

• When you are putting together your clothes for business, experiment with one color instead of all your favorites. This makes it simple for you to combine and present an ideal business persona for your meetings. With a one color-scheme, you will not need to pack multiple pieces of clothing.
• If you’d like to add a bit of color, you can include a colored shirt or scarf you like (maybe it is your favorite, or it gives you that ‘extra OOMPH’ that you need for self-confidence – or to compliment your look).

Tips on packing shoes: As much as shoes are something that some women say they can’t ‘live without,’ pack no more than two or three sets. Make certain you have a set of flats and only one set of high heels in your luggage. If you wear high heels all day and evening long, then during your company trip, when what you want (need) most is to shine, you may be experiencing painful leg and back discomfort.

In addition to sensible shoes, women who travel may want to pack makeup. On a business trip and with makeup – Less is better. Makeup during a business trip really should be minimal so that you present an experienced, knowledgeable and professional look. Foundation, powder, mascara, lip gloss, eye liner, and eye shadow, are a few of the things that you need to consider in packing. Less is more – mascara and lip gloss can go a long way in making a professional looking presentation.

All Travelers:

• Frequent business travelers should make it a habit of packing their bags as soon as they return from a business trip. This way, when they have to travel on short notice, the stress and worry of packing is diminished.
• Frequent travelers on business really should try to use regional airports instead of major air-ports. Local and small airports are less congested, and then there are fewer security hurdles.
• When you are on company business, choose the most direct routes instead of the least expensive routes. The least expensive travel arrangements usually make for the longest distance, and this also means you will likely have to use your precious time for traveling and staying in hotels.
• So, instead of saving money, your cost may actually go up, with the less expensive, less traveled route, Because you’ll make up for the cost with longer flights and maybe even an extra day stay at a hotel – which means more money all the way around (food, cab or car rental,.. ). Consequently, it’s always best to go on a direct flight route to save time and expense, even if you have to fly first class.
• If you’re able to fly mid-week, you will be happier because you may be able to save money on trip expenses. Traveling on a Monday or Tuesday normally costs more. Take these travel tips into account when you are paying your own personal air flight to help you cut your costs.
• Also think about the distance from your hotel room to where you are meeting. Have a look on the internet on a map so you see exactly where you’ll be meeting, compared to where you are going to be staying. In case you do not know the local or surrounding area, you might want to stay near a company or civic facility in which your company is holding their business.
• Business travelers understand how to make the most of the resources offered to travelers specifically on business. Find hotels that focus on the travelling business person. These hotels won’t have amenities for families and neither are they attempting to attract buses of adolescents in route to a camp. When you need to pay attention to business details and not the kids running in the hallway, this will help you find appropriate (and professional) lodging.
• Packing vital electronic things is likewise one of several business travel tips. In case you are traveling overseas, make certain you are aware of the telecommunications requirements of the country. Make certain you pack a couple of USB memory sticks. You will never know if they may require them.
• Never pack your laptop inside your luggage. Your laptop may be a pivotal element of your trip. Inside a flight terminal in an unexpected emergency situation, your wireless laptop may be used to adjust reservations so that you can prevent all those long lines for getting your next flight out. You’ll be able to arrange accommodations by automobile or snag just one of the few remaining rooms in hotels in the city straight from the convenience of the seats in the airport terminal.
• If you plan well, then you can normally just walk to your meeting or hotel, while the people around you are stressed – simply because you knew the way to balance technology plus the need to help yourself out of a situation that could have been a problem.
• But one way to use your laptop computer to help yourself if there is a situation where the airport terminal is shut all the way down would be the limited electric power of laptop computers. To see your electric battery go lifeless just when you wanted it by far the most is a lot like watching your tire go flat on the freeway because you drove over glass on your way to the meeting.
• What few people know is that you have open electric-powered outlets in air terminals which are there for cleanup crews. Once you are at the airport – discover exactly where those outlets are. Normally you can find these outlets just underneath the windows that look over the landing strips. If you can secure a seat close to these outlets, it is possible to replenish your laptop computer and maintain your lifeline to everyone you need to.

Many people abhor traveling for business, while some only hate it when they are consistently on the road as a road warrior. They frequently miss home, having their own familiar place to stay, and home cooking. Still, there are a number of tips for the business traveler that can make the best of traveling for business.

Free Fun Travel
Traveling for business can also help increase traveling for pleasure. While flying, staying at hotels, and renting cars one can be collecting loyalty points for future use. This means that one can be traveling for fun with the rewards of their business travel. It is a liberating feeling to walk to an airline counter and cash in some points for a trip to anywhere in the world- Vegas for the weekend or take someone special to Paris.

Travel Perks
Being a frequent traveler with the loyalty programs will have you an established elite traveler in no time. Pay attention to the requirements and do what you can to get elite status as soon as you can. The perks are tremendous with free and sometimes unexpected upgrades. Preference in the check-in lines will make a huge difference when you are pressed for time or dog tired at the end of the day. Preference in check-in/check-out times will be a perk you will use often.

Be In The Now
Every major town will have its unique flavor and will have some tourist must sees. See them when you have down time. When you are constantly on the road it will seem enticing to stay in a hotel room and relax to some TV, but when you do this day after day, town after town no wonder burn-out settles in. Get out and explore, get to know the town, it will undoubtedly help your business in that town to know more about it. Try the specialty foods of the area, stay away from national chains. And if you do find that you travel the same cities consistently, then make it your town. Find some favorite places to eat and entertain yourself, then you can actually look forward to visiting again.

Being able to travel for business is a wonderful opportunity and should not be seen as a burden. Changing of the attitude may be as simple as looking to the pluses and not focusing on the negatives of frequent travel.

You have your ticket, you are packed, and the airport van is picking you up for your next business trip. Leaving Sunday afternoon and returning Friday evening has become routine over the last couple of years. You ran your errands and spent time with the family. You managed a brief workout early Saturday morning so you could attend the kid’s soccer games and birthday parties. Business travel is difficult. Lately you are feeling your clothes tightening around your waste. It has not gotten to the point of buying new clothes, yet. Ask yourself if this sounds familiar. There are more and more business professionals challenged with stressful jobs compounded by stressful travel. Surely, this takes a toll on the family and personal life[1], but even more important it could be destroying your health. When your health is gone, your family and job is in jeopardy.

Health and fitness for traveling business professionals is a serious concern, “But it is also a source of a variety of stresses, often overlooked or denied by both organizations and travelers themselves. The World Bank, studying its own travelers, discovered that both their physical and mental health-care claims were significantly greater than those of nontravelers.“[2] The typical executive travels 3-5 days per week. They eat ninety-five percent of their meals in airports, restaurants, or fast food establishments. They eat late while entertaining clients. Most of them do not exercise on the road even though gyms are available in hotels. In addition, most traveling business professionals do not get the deep sleep they need. Any medical professional, or fitness expert, will tell you this lifestyle is a recipe for disaster.

There are several resources offering ways to eat right and workout while traveling.[3] Videos abound on exercises you can use while traveling.[4] Still with all this information available, the vast majority of business travelers fail to eat right and workout on the road. Why is this? The problem is more behavior than access to good food and workout facilities. The solution is more education about fitness, not more facilities, workouts, and supplements. People who understand “why” about anything tend to accept and change more than those who do not take the time to understand a subject. Think about this principal. Continuing education is designed to make you more proficient at your job. The more you know and experience the more valuable you become to your employer. Your self-worth and self-esteem increases. This is true when it comes to fitness. The difference is you are your own boss. Here lies the root cause of the problem. If fitness is not a priority in your life, you have too many irons in the fire, you are stretched thin, and now your travel time takes up twenty percent of your waking hours, then you will put fitness on the back burner. The next thing you know you are twenty-five pounds heavier, your body fat percent is nearing obesity, and you have little energy at the end of the workday. At this point, your doctor informs you that your blood pressure is elevating and recommends blood pressure medicine.

A CEO who has all the distractions mentioned earlier recognizes the problem, does not drop everything, and still attacks the specific problem. They would contract a professional, e.g. lawyer, CPA, or consultant to help them filter through all the information and establish a good plan to attack the problem. These professionals allow the CEO to attack the problem while dealing with all the distractions, and still achieve his/her goals. The traveling businessperson should have the same approach to solving their fitness problem. Their professional is a private personal trainer, or fitness consultant.

Private personal trainers have the ability to provide you the right amount of information you need at the time you need it without you spending large amounts of time researching nutrition or exercise routines. They have the ability to assess your current fitness level then design a nutritional and exercise program that works for you. In addition, they can continually assess you, and make changes that will allow you to progress. Good private personal trainers have the ability to council behavior as well as design programs. They hold their clients accountable the same way a CEO uses a consultant to help them maintain accountability for a strategy. In most cases, a private personal trainer is more expensive than a gym personal trainer, but offer services that are more customized and personal. They are normally much less expensive than business consultants. You should consider a private personal trainer as an investment not an expense, the same way a CEO considers a consultant as an investment. So if you are traveling how can a private personal trainer help? You sure are not going to pay them to travel with you. The good news is technology helps to solve this problem.

Today private personal trainers have a wealth of technology available to them to help resolve the two biggest problems preventing fitness while traveling, i.e. education and accountability. Private personal trainers normally have their own web site. This web site provides the tools necessary to help their traveling client. Let us review a few tools that provide a near personal training experience on the road for a fraction of the cost.

1. You have access to articles, other web sites, and educational material on your personal trainer’s web site. Your personal trainer can provide information based on your level of fitness. In other words, they provide the right information at the right time. You are not wasting time.
2. Your personal trainer can provide a private login on their web site that has all your information, e.g. measurements, training schedule, exercise videos, meal programs, etc. This section of their web site is password protected for your privacy. Google documents offer great tools for this type of interface.
3. Accountability is available with the use of Google’s calendar and SMS notifications. SMS messages are pre-assigned via the Google calendar for clients. They receive alerts on their phone saying to snack, complete a workout, etc. Business travelers have the ability to respond through SMS text messaging, email, or a phone call letting the trainer know what they have eaten, or that they completed their workout routine. If not contacted the trainer will follow-up. This happens no matter where the business travelers, or the trainer, are in the world.
4. Clients can sign-up on
5. It is less than $10.00 per month and offers the ability to track and monitor nutrition, activities, journals, and moods. By providing their trainer access, the trainer can track all activity 24/7. This combines nutrition, exercise, and behavior extremely well. This provides the trainer the information needed to council clients through a variety of virtual techniques, e.g. SMS texting, web site response, email, phone call, or SKYPE.
6. Skype, Google Video Talk, and other video conferencing tools allow clients to schedule times with their trainer in order for the trainer to view the business traveler’s workout. This is convenient if they are working out in a hotel room.
7. Finally, it is important to meet at least once a week when possible with your personal trainer face-to-face to celebrate your progress, establish new measurements, and set new goals.

This type of professional and private personal training is available to travelers. One company providing this service is Strategy for Fitness(TM). Overcoming a lack of education and accountability will be a big step to improving your fitness level. These services are an investment in your life. You have someone who is interested in your health and wellness and can counsel you on an ongoing basis no matter where you are. Using technology reduces your overall cost for personal training. Accountability is a powerful motivator. Trainers can hold business travelers accountable through advanced technology services. Do not let excuses become a barrier to improving your fitness while you travel. There are no excuses.

[1] Espino, C, Sundstrom S, Frick H, Jacobs M, Peters, M, “International Business Travel: impact on families and travelers”. Occupational and Environmental Med Medicine. January 11, 2010 .

[2] James Striker, Lennart Dimberg, Bernhard H Liese, “Stress and business travel: Individual, managerial, and corporate concerns”. Journal of Organizational Excellence Vol. 20 Issue 1 pages 3-10. January 11, 2010

For any company that has their employees engage in regular travel, it is important to have a good corporate travel strategy. Part of developing and improving on a corporate travel strategy is solid business travel reporting. Business travel reporting provides the company with details about the cost of travel and how the money is being used. This data not only helps to keep track of expenses but it also can be used to identify areas of waste and inefficiency. When this information is tracked and analyzed it can be used to improve upon your company’s business travel strategy. Using the service of a corporate travel agency is an effective means toward achieving all of these goals.

Due to their experience and their connections in the travel and finance industry, a corporate travel firm will be especially suited to provide these services with the highest degree of detail. A corporate travel agency uses a variety of methods to analyze and track a clients business travel expenses. They can use data from banking and credit card records along with the travel records to identify the most and least efficient travelers in your company. They can help to manage airline data to find which carrier is providing the most business friendly service for the most affordable price and they can help to identify waste and abuse of funds.

A corporate booking agency can also help employers to analyze information in a way that can determine how effectively the employees travel and how well they stick to the itinerary and how closely the individual employees stick to the travel strategy. This can be achieved by referencing the data accumulated from credit cards, expense accounts, airline data, hotel bills and rental information. Once all of the data is collected and analyzed, the corporate travel firm can prepare a complete report. The reports will cover a variety of different areas and will often be accompanied by a written summary of the overall information. Clients can also request specialized reporting from a corporate travel agency. These may be to address an area of concern or to see how a new aspect of the travel strategy is working.

Most business travel agencies recommend that their clients schedule regular meetings with their travel manger to go over the business travel reporting and to find ways to improve the corporate travel strategy. The management of a business should meet with their corporate travel manager at least once a year. In these meetings the travel manager can help the client go over the business travel reporting and understand what all of the data means. The manager will help to identify areas of waste and point out parts of the travel plan that are working well. At this time the client can address their concerns about the travel strategy and work to adjust the business travel strategy. A corporate travel agency can also help their client with a plan for implementing the new strategy and addressing the changes with their staff.

Having the services of a business travel agency is a necessity for any company that engages in regular travel. Having a well thought out strategy will not only save the company money, but it will also make sure that the staff is getting the most out of their trip.

Traveling a lot for work recently has provided me with some unique opportunities to observe people. There are lots of stories and jokes and stereotypical characteristics about road warriors – people who travel a lot on business – and I expected to run into a lot of confirming examples. But what I’ve discovered is the few are creating an image to the detriment of the many. Here are 5 debunked myths about road warriors that may surprise you:

1. They enjoy freedom from the office while on the road. Quite the contrary, 80% to 90% of all the business travelers I see are working while traveling. They are talking quietly on the phone with conference calls while waiting in the airport, they pull out their laptops or tablets and start working as soon as we hit 10,000 feet in the air. Most business travelers are quite literally tethered to their offices and they don’t waste time hanging out or lolly gagging around. They are working.

2. They enjoy chatting about where they’ve been and how important they are at work. OK, so there are a few braggarts running around out there, but most of this behavior is seen only in the movies. Sure, rookies may fall into this trap for a little while but the vast majority of business travelers keep to themselves and work. The bad mannered folks fluffing their plumage at anyone who will listen are few and far between. You could be sitting next to a CEO or an Entrepreneur who makes 7 figures and you probably won’t know it. I really believe most business travelers see travel time as their own time to work and think with minimal interruptions.

3. They are rude. We’ve all heard the stories. I’ve witnessed a few business folks behaving in ways that would embarrass the crud out of their mothers, but on the whole the vast majority of business travelers I’ve seen recently have been considerate of the people around them. They talk in low voices while on the phone, they follow the FAA rules about electronic equipment usage, they patiently wait in line for the family with 3 kids, 7 bottles of water, 6 roller bags and a stroller to clear security. They don’t usually push and shove to get in or out of a line. And they don’t demand special attention from gate agents, flight attendants, hotel staff, or drivers. The rudest travelers I’ve observed lately have been folks on vacation.

4. They get to eat in fancy restaurants every night. I suppose some could afford it, but the reality is the fancy restaurants are an exception for the practiced business traveler. The rookies may try this for a while, but they learn pretty quickly that fancy meals and late nights make working on the road miserable. Most business travelers eat at the hotel where they are staying or a local take out. They are focused on getting something to eat, getting work prepared for the next day and getting some sleep. People who don’t travel a lot find it hard to believe but when you are on the road what you get hungry for is a simple meal like you can easily fix at home.

5. Business travel is glamorous. Yes, there are perks like frequent flyer miles and hotel points. But business travel is a lot about waiting to get where you are going, fitting in as much business as you can while you are there, and then going home. Its airports and hotels and offices and meetings. There’s very rarely time for sightseeing. Most experienced business travelers treat the travel as a normal part of their day – just a long commute. Interestingly, I think business travelers tend to be more focused on getting the job done while they are traveling so that they can relax when they go home.

Whether you are an entrepreneur or a corporate exec, your ability to expand your impact in the world is enhanced by business travel. It’s nice to know that most of the fellow travelers you’ll meet on the road are just regular people focused on doing a good job. Sure, there will be the occasional twit and some pretty funny stories to share, but most of it is routine as you join the ranks of the polite, yet focused business travelers.

New York City is one of the most popular key travel destinations for corporate travellers worldwide. The city is the center of much that’s great, dynamic and profitable in America. It is home of one of the world’s principal financial centres (i.e. anchored by Wall Street), and a popular business hub for the publishing and entertainment industry at the same time. So, it’s no surprise it features three airports, Newark Liberty International Airport (EWR), LaGuardia Airport (LGA) and J. F. Kennedy International Airport (JFK). As a frequent corporate traveller you probably may have flown to one of the three New York airports at some point or another. With JFK being a major international gateway to the US, this city guide aims to provide some helpful travel agents tips for corporate travellers flying to or from JFK Airport.

New York JFK Facts & Figures

Located about 25km away from Manhattan in Queens, JFK Airport is the largest airport in the state of New York and one of the busiest business travel hubs (over 50 million travellers/year) in the US and internationally. It has six operating terminals (numbered 1, 2, 4, 5, 7, 8; terminal 6 was demolished in 2011, Terminal 3 in 2013). Currently, the 4th runway is under redevelopment to comply with the needs of Group VI aircraft (until December 2015 as planned so far), which may cause delays, but measures are in place to minimise them, so you shouldn’t be too much affected. With more than 90 airlines arriving and departing from JFK, various business travel solutions for flights to New York can be arranged. Points of origin and destinations include places within the US, Canada, Latin America, Europe, Africa, Asia and Pacific, Australia/New Zealand, basically all over the world. The airport offers corporate travellers a choice of non-stop flights to about 100 international destinations which may prove convenient for your next business trip. However, JFK is very susceptible to weather-related delays due to its position. Corporate travellers are well advised to consider and prepare for possible thunderstorms in summer, causing delays across the US, as well as snow, icing and assorted slush throughout the winter season. For the months between June and November the risk of potential hurricanes is increased.

In general, our business travel agents team advise leisure and corporate travellers to allow plenty of time for getting to and from JFK. Serious traffic incidents on the way between the city and the airport left many wondering whether they’ would be able to make it in time or miss their flight. Furthermore, don’t forget that this is America. Therefore, bear in mind that the TSA rules supreme over security checkpoints. So, take a deep breath and take maybe a book with you or something else to keep you busy. Make sure you arrive early.

Useful JFK terminal facilities for corporate travellers

In most public areas within most terminals, corporate travellers will conveniently find that Wi-Fi is available for free for up to 30min. You can get online near the ticket counters, boarding gates, designated work stations and food courts. The Wi-Fi access is provided by Boingo Wireless Company. If you need to use the internet for longer than 30mins., consider the following options: 1) $4.95 (£3.01, €3.77) per hour (pay as you go), 2) $7.95 (£4.83,€6.05) for unlimited access throughout a 24-hour period (day pass), 3) $9.95 (£6.04,€7.58) per month (unlimited access via a monthly subscription, to be used worldwide), or 4) if you already have a user account, simply log in using your user name and password. ATMs, currency exchange options (Lenlyn or Travelex), a rental phone shop, and more than 100 shops alongside various dining options are available at the terminals.

Ground transportation services from JFK Airport to New York City

The most convenient, stress-free way for travel from and to JFK Airport is to take the AirTrain. It is a cost efficient and helps you make sure you arrive at the airport in time, whilst avoiding possible traffic jams. You can access AirTrain services via the New York City subway system, which is also connected to the Long Island Railroad (LIRR). The journey from/to the city takes just over an hour. AirTrain is operated 24 hours on 365 days a year. Within the airport area, it connects terminals and also enables you to easily access car rental services, hotel shuttle areas and parking lots. At peak times the trains depart every 7 minutes and at off-peak times they go every 15 minutes. However, be clever in choosing your business travel route, as various routes make different stops within the airport. Good news for corporate travellers is that travel within the airport is usually free of charge. However, travel outside the airport is subject to a fee. AirTrain prices generally start from $5 (£3.04, €3.81). For more details on ticket prices are provided on the JFK Airport website under costs and tickets. If you travel via New York’s public transport network, then it is a good idea to use MetroCard, which is widely accepted and is worth to purchase for travel via subway, local trains, or buses. You can find vending machines for buying a MetroCard at Howard Beach and Jamaica Station. A good alternative for corporate travellers would be to take a taxi (for up to 4 passengers). Simply wait in the cab line for a licensed and insured cab to take you to your destination (about $52, i.e. about £31.58, €39.59, flat rate between JFK and Manhattan, excluding tips and tolls). The time for this trip should be about an hour. However, it can take much longer during rush hour.

Shared-ride shuttle services are a cheaper option than taxis, but can involve a lot of waiting and being driven around New York City to drop other people off first. You can find a full list of providers on the airport authority’s website. But remember to tip appropriately, as tipping (around 20% of transfer cost) is quite common and keep in mind that bridge/tunnel tolls are not included in the shared-ride shuttle services fares. Another option is to ask your business travel company to arrange a shuttle service for your trip from and to John F. Kennedy International Airport as prices can vary greatly depending on location and number of passengers. In this way you can ensure that you are travelling with a reliable supplier.

An express bus service is also available for a nominal fee from Penn Station (reachable e.g. by AirTrain or taxi). The service operates from early morning to late night, with buses running at least every half hour.

The airport is also home to several car rental agencies. Leisure and corporate travellers can choose between a number of car major rental companies including Advantage, Thrifty, Dollar, Enterprise, Budget, Hertz, National and Avis.

So, which mode of transport should corporate travellers choose for a trip from JFK to Newark and LaGuardia airports? Usually the best way to get to Newark Airport from JFK Airport is to simply take the AirTrain. However, if you need to travel to LaGuardia during your business trip, it we recommend to take advantage of a convenient shuttle bus service, using the free Route A (running every 10-15 minutes from 4:00am to 11:30pm) or Route B (running every 10-15 minutes from 6:00am to 2:00am). In any case, more details, also for connections to other airports,

Hotels near JFK Airport

Hotel booking services for corporate travellers flying to New York JFK AirportAlthough there are no operating hotels at JFK Airport at the moment, New York provides corporate travellers a huge choice (from budget accommodation to luxury suites) of hotels and motels, which are conveniently located nearby the airport. Most hotel accommodations nearby offer shuttle services. Alternatively you can take the AirTrain to the Federal Circle station and follow the “Courtesy Hotel Shuttles” signs. There are telephone services for the hotel courtesy shuttles located at the AirTrain Federal Circle Station and in the arrival areas of the airport terminals ($5, i.e. about £3.04, €3.81, Service Charge for making reservations). The range of motels and hotels include the Hilton*, the Courtyard* by Marriott, Hampton Inn*, Sheraton*, Hilton Garden, Comfort Inn, Holiday Inn Express, Fairfield Inn* by Marriott, Days Inn, Best Western and Howards Johnson. The ones marked by an * are also offering conference and meeting rooms for corporate events.

© Copyright Flightline Travel Management Ltd. All rights reserved. All prices correct at time of publication.

In part two of our New York City Airport guide we’ll provide you with some business travel agents insider tips on Newark Liberty International Airport (EWR) and LaGuardia Airport (LGA).

According to the American Express Global Business Traveller Survey 2013 if you are a business traveller and you sat next to me on your next flight there is a one percent chance that you would engage me in conversation, so much for business going social! Whether you would want to engage me in conversation is another matter but this article is not about me it’s about the developing trends in business travel from a healthy flier perspective.

The survey was conducted by American Express in the summer of 2013 with participants from the US, UK and Australia. Approximately 500 randomly sampled business travellers were surveyed in each country.

The standout headlines are

(1) As the global workforce goes through change the Millennials are beginning to make up a larger portion of it.

(2) As a group the Millennials value a better work life balance and are savvy about it while on the road.

(3) There is an added focus on relieving travel related stress.

Narrowing in on the US market the travel stress theme is specifically in evidence.

74% of travellers said they drank extra water to stay hydrated.

48% stretched on the plane.

44% use a hotel gym.

20% avoid alcohol.

The majority use a combination of diet and exercise to stay healthy while on the road and 41% supplement their diets with vitamins.

Even if it is only implied these figures show that more business travellers are beginning to recognise and value the correlation between flying healthily to arrive well, be productive and successful in business.

This can only mean good news for the healthy flying niche. If the influence of the Millennials as a demographic block is brought to bear the way the baby boomers have done for the last few economic boom cycles the healthy flying niche and other industries will be better for it. This period in time is all the more important because we have the makings of a perfect storm. We have an influential demographic that fliers and values health. We have challenged or non existing healthcare provisions which mean staying healthy and out of the healthcare system is at a premium. We have an epidemic of Autoimmune disease and we have Globalisation and Technology which play the roles of saint sinner and saviour all at the same time. There are more people taking to the sky that before, journeys are more stressful than before and the frequent flier has to negotiate all of this while still performing at the top of their game.

Globalisation is forcing the pace of change we are experiencing. The good about it is more nations are coming online as it were, the bad is it becomes an even more crowded marketplace to negotiate. The same applies with Technology it forces change but also brings an always on and in view aspect to our lives. How we are able to harness both of these forces to enable a better flying experience for health inclined frequent fliers is a million dollar question in more ways than one.

Some strides in this direction are already being made, I would expect efforts to continue in this direction with some seriously useful kit to be available to fliers. At the moment we have a few notable players. The Napwell sleep mask, the Re-Timer sleep glasses and Valkee LED earbuds are a few aimed strictly at jet lag or sleep trouble often accompanying jet lag. On the other hand there are technologies that have a native use which can be adopted by fliers for relief of some jet lag symptoms. Brainwave Apps and Barefoot Earthing Technology products are some of these second category technologies. The Photon shower revealed at a TED talk in 2013 sounded promising but is only a concept with no firm plans for production. The explosion of fitness gadget that work with the latest smartphones or stand-alone is a curve you can expect travel related gadgets to follow. There are actually some such gadgets already in the marketplace. The AirPlus Traveller Productivity White Paper on how to manage traveller productivity used such a product.

As I mentioned earlier the most potent indictment of the times we live in is to be found in the strong currents of change caused by Globalisation and Technology. I would argue that Globalisation is increasing global collaborative work where people travel and come together on a project for the short-term. This trend is already prevalent in show business, journalism and the fashion world and even in the technology industry. As it continues to develop the need for people to arrive on form and ready for business becomes more obvious. Even without going that far the multinationals who spend large sums of money to recruit the best they can find want them to maintain their performance edge when they are sent half way around the world on the company’s business. It is common knowledge that it is no longer enough to just book a business class seat and expect the employee to arrive well.

As the travel industry players and the corporate world become more cognizant of the costs of travel related stress and jet lag, quantifying it in terms of the bottom line becomes a useful yardstick. The aforementioned AirPlus Traveller Productivity White Paper and the Carlson Wagonlit Solutions Stress Triggers for Business Travelers White Paper (which includes the Travel Stress Index tool) are two attempts to put a perspective on the scale of the problem. How the data in both of these tools is put to use is a question for the corporations individual fliers as well as the airlines and the travel industry intermediaries. For airlines at least it seems the battle lines are drawn, with the rollout of the latest offerings from Boeing and Airbus creeping into the stocks of most major players the focus is moving away from the hardware (the planes) to the software (customer service and deliverable product enhancements) this last category could potentially include any number of health initiatives to make sure business frequent fliers arrive well.

Cited Works

“American Express Survey Finds Majority of Global Business Travelers Balancing Work and Play While on the Road” – The Plane Facts (Infographic)

AirPlus. Traveller Productivity: How to tailor your travel policy to improve traveller performance (White Paper) PDF File.

Carlson Wagonlit Solutions – Stress Triggers for Business Travelers: Traveler Survey Analysis (White Paper) PDF File.

When it comes to your business travel we all know that this comes write out of your bottom line, but in order to keep good customer relations this is something that you must do. One of the most common things to do is to hire a business travel manager to handle all your business travel arrangements.

Did you realize that the median salary for a business travel manager is $73,000.00 per year? (FACT) Where’s the savings?

The best way to slash thousands from your travel expenses is to out source. You can have a travel agency do the same things as a business travel manager without spending thousands doing it. By having a travel agency handle your travel arrangements, you can save anywhere from 80 to 90% depending on how many traveler’s you have. By doing this makes your bottom line more profitable.

Let me ask you, would you rather spend 73,000 or 10,000?

The responsibilities of a travel manager are to choose transportation and lodging for company employees, advise about passport and visa requirements, rates of currency exchange, all things that a travel agent is already doing. Additional perks of hiring a travel agent is they can handle convention planning and group vacation organization for employees.

One of the best benefits from hiring a travel agent over a business travel manager is that a travel agent is offered reduced travel rates from preferred vendors as to where a business travel manager is not.

By out sourcing and hiring a travel agent over a travel manager, you are not only saving from paying a large salary, but you also save by not having to provide benefits such as health care and retirement. These could easily bring the cost of hiring a business travel manager to well over $100,000.00 a year. That’s Insane!!!

There are so many more benefits from hiring a travel agent over a business travel manager because they are so much more knowledgeable in the travel industry. How, when, and where travel is booked whether online or offline is very important when it comes to saving money on your business travel. These are techniques that only travel agents will know because they deal directly with travel vendors. Nine times out of ten a business travel manager will either call a travel agent or go to a travel agent’s web site for their information.(FACT)

Haven’t we learned in the past couple of years that foolish spending is not the way to go? Look at what it has done to big business. It’s time we get smart and trim the wasted fat. Wouldn’t you rather spend the money growing your business than hiring someone that’s probably looking out for them self rather the company?

When looking for a travel service for your company make sure that they have incentive and rewards programs. Look for a service that has the customer’s best interest at heart.

I understand that customer service must come first in order to have long standing business relations. I want to help you to accomplish this same goal.

It’s that time of year again; time to predict marketplace trends. Whether trying to explain the past year’s business ups and downs or preparing for next year’s marketplace, those in the know have begun forecasting, prognosticating and generally gazing into their crystal balls. After having read many of these predictions, including the results of various, pertinent surveys, here’s my take on what we can expect in 2010 and beyond with regard to trends in business travel.

Corporations will gradually begin to concentrate on managing trade and reducing travel. While everyone seems to agree that face-to-face meetings will continue to remain fundamentally indispensable in the way of doing business, most notably with regard to client relationships, corporations will put the emphasis on managing trade and reducing travel. Even so, businesses will carefully study how they may obtain the greatest return on investment from travel, doing away with any needless or excessive business trips.

The competition for employee talent may well lead to a noticeable reduction in limiting travel protocols, balanced by stronger compliance standards. Travel guidelines may also turn out to be less restrictive as businesses increase their attempts to draw and maintain suitable professional individuals. Further attention will be focused on employees’ work-life balance as well as managing productivity and less on accomplishing savings at the expense of traveler comfort and well-being.

Companies will ramp up attempts to control travel-related hazards. Preserving the safety of business travelers will continue to be of the utmost importance to travel managers, especially with regard to high-risk travel destinations. Corporate travel professionals will be looking for the ability to recognize services which will facilitate the improvement of traveler safety.

Consumers will depend upon merchants to become a motivating force in discovering “green” solutions. Fundamentally, businesses will seek to balance environmental issues with economic obligations, putting into practice a holistic, sustainable methodology with regard to travel.

Technology will continue to enhance the business traveler’s experience. Significant concepts will feature self-service, plug and play, one-stop shop and cellular phones. Simply put, from the decision to travel to post trip reporting of expenses, corporations will persist in seeking out technology that is more user-friendly and of worth to employees during their travel process. At the booking stage, additional travelers will make use of on-line tools as companies strive to better accommodate individuals within their travel design.

Believe it or not, this is not the complete outline of significant changes that may impact business travel as a whole. In Part 2 of 2010 Business Travel Trends we will continue to explore the very real possibilities that may play out for the business traveler in the not so distant future.